Delivery Australia Wide, USA & UK | Please note there may be delays with postage due to increased parcel demand

FAQs

Homemade treats
Our home made biscuits are just that, totally home baked in our kitchen with love. Not each biscuit will be the same which makes them unique as we have personally hand rolled the dough and cookie cut them individually. But your doggo wont mind. :)

How long will it take to get my order?
We make our homemade biscuits to order which take up to 3 days for baking as we dehydrate them for longer shelf life. Please allow up to 7 days for them to completely reach your pooch.

How do you pack the treats?
We wanted to ensure that we were doing our bit for the environment and make sure that some of the packaging we use does not get added to landfill.

Our treats are packed in kraft bags which are biodegradable.

Our postage boxes are carboard and can be recycled at home or flattened and placed in your yellow recycle home bin. All our mailing satchels and bubble wrap are 100% compostable and can be placed in your home green bin or feed them to your worm farm. They will thank you for it!

compostable
What ingredients do you use? 
We use all natural human grade ingredients, which have been locally sourced in South Australia. There are no preservatives, salt or other additives in our dog biscuits. Our ingredients are listed on all product bags and on each product page. 

Our dehydrated meat/fish treats are all 100% Australian sourced products. 

How long will treats last for?
Our homemade biscuits are baked and dehydrated to ensure they are kept at their freshest with a long shelf life (8 weeks) as there are no nasties (preservatives) in them. But we can tell you that they will be woofed down before then. Our dehydrated meat treats can last up to 12 months. 

How should I store my treats?
Once you receive your treats, its best to keep them stored in an air tight container, away from moisture and heat.

Can I pick up my order as I live in Adelaide?
Yes, once you place your order, select Local Pick as the delivery field. We will advise you when your order is ready for collection. We are located in Seaton.

What are your opening hours? 
Our online store operates 24hrs a day and you are welcome to place an order when ever you like. 

If you need to contact us we are available from 8am to 6pm every day.